We are committed to excellence and focused on the details to make our customer's visions a reality .. just as they dreamed it.
WE ARE ALWAYS HIRING CRAFTSPEOPLE
We've always been driven by intention and purpose at Mountaineer Mechanical. And because we’re in the service industry, first and foremost, we know that our employees are key to our fundamental purpose: delivering excellent service and an excellent product. Our business is built upon the greatness of happy, well-adjusted and highly-trained staff whose work is infused with expertise and integrity.
Mountaineer Mechanical folks are passionate. They share a sense of purpose. They are creative craftspeople with stellar educations and experience outside of Mountaineer Mechanical; inspiring problem solvers who execute and manage work of the highest quality in the field; people who will own the work they do for the client.
We cultivate and thrive in a culture of learning, with active, engaged professionals who constantly strive to be better at what they do. For us, our work is not just a job: yes, it’s an education in craft and design and management, but also in life. We offer a drug and smoke free environment.
At the center of this concept beats the rhythm of respect, compassion and stewardship. It's about the work, for sure. But it's also about the people. From client to carpenter, supplier to sub, us and them, it's about taking care. We take care of business, but we also take care of each other. We watch out for our people.
Satisfied customers come from talented, long term staff. This kind of workforce will only thrive in a healthy environment. The passion for craft is the common tie that binds our folks but our commitment to their well being as people AND technicians enables them to thrive, long term.
So our employees enjoy benefits that give them and their families the security they need to thrive both personally and professionally. Long before the national debate on health care, we recognized the connection between a skilled, stable work force and happy clientèle. Mountaineer Mechanical is proud to contribute to the well-being of our community.
At the end of the day, a company is only as good as its people. At Mountaineer Mechanical, our people are our greatest strength. Call us at 800.905.4172.
Employing around 35 full time employees we at Mountaineer Mechanical offer a Drug Free Workplace providing quality work in a timely manner. One of our missions is to give our employees the opportunity to grow to their fullest potential through training, continuous education and mentoring as they contribute to the success of our family business.
We take much pride in providing Friendly Service 24/7 so that when you have a problem it becomes our problem whether at work or home. Thoroughly trained in State of the Art testing and procedures our technicians still do some things the old fashioned way by keeping appointments, honoring contracts and rendering customer service with honesty and integrity.
The success of our business is dependent on the trust and confidence we earn from our employees and customers. We gain credibility by adhering to our commitments, displaying honesty and integrity and reaching company goals solely through honorable conduct.
If we apply our Christian beliefs to the way we do business, we will focus instead on sustainability, serving others, and, ultimately, long-term profitability. We believe these values, rooted in Biblical principles, set our company apart from others.
We will ALWAYS .. do the right thing!
Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
The essence of good customer service is forming a
relationship with customers – a relationship that that individual
customer feels that he would like to pursue.
How do you go about forming such a relationship? By remembering the one true secret of good customer service and acting accordingly; "You will be judged by what you do, not what you say."
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